Payments and Billing Policy

Payment and Billing Policy

Accepted Payment Methods

We accept the following payment methods on our ecommerce store:

• Credit and debit cards (Visa, Mastercard, American Express, Discover)
• Apple Pay
• Google Pay
• Shop Pay

With Shop Pay, you can choose to split your purchase into four equal payments, with the first payment due at the time of purchase and the remaining payments due every two weeks. This feature is available for eligible orders with a total value between $50 and $17,500.

Currency

All prices on our website are listed in USD (United States Dollars).

Payment Processing

When you place an order on our website, your payment details will be captured and securely stored on Shopify Payments.

When you place an order on our website, your payment details will be captured and securely stored on Shopify Payments. However, we do not charge your card until we confirm that the product is in stock and ready to ship. This allows us to ensure that we can fulfill your order in a timely and efficient manner, and avoids any unnecessary charges to your card.

If your payment is declined, please double-check that you have entered your payment information correctly and that your card has sufficient funds. If you continue to experience issues with payment, please contact us and we will do our best to help resolve the issue.

Backorders/Preorders/Out of Stock

We do our best to update our stock levels daily. However, If the product you ordered is out of stock at the time of purchase, we will contact you by email or phone before we capture the payment. We will inform you of the expected availability of the product and give you the option to cancel your order or proceed with a backorder. If you choose to proceed with a backorder, you can cancel at any time before the order is shipped without penalty, unless the product is a custom made to order item.

NO Subscription Payments:

Nothing on our website requires recurring billing. We only provide physical products for sale at the prices listed on the product page.

Security

We take the security of your personal and financial information very seriously. That's why we use Shopify Payments as our payment processor, which is a secure and reliable payment platform that uses industry-standard security measures to protect your data.

Shopify Payments is a Level 1 PCI DSS compliant payment provider, which means that it meets the highest level of security standards set by the Payment Card Industry Data Security Standard (PCI DSS). Some of the security measures that Shopify Payments uses to protect your personal and financial information include:

1. Encryption: All sensitive data, including credit card numbers and personal information, is encrypted both during transmission and while stored on Shopify's servers.
2. Fraud protection: Shopify Payments uses advanced fraud detection and prevention tools to monitor transactions in real time and identify any suspicious activity.
3. Secure servers: Shopify uses industry-leading server infrastructure and security protocols to ensure that your data is stored and transmitted securely.
4. Compliance: Shopify Payments complies with all relevant regulations and standards, including PCI DSS, to ensure the security of your payments.

In addition, Shopify Payments offers buyers and sellers additional protection with Chargeback Protection, a feature that covers eligible chargebacks due to fraud.

Overall, you can rest assured that your payments and personal information are secure when you shop with us. If you have any concerns or questions about the security of your transactions, please do not hesitate to contact us.

Billing

When you make a purchase on our website using Shopify Payments, your credit card statement will show a payment to "SP Maqsumi Enterprises", which is our parent company. If you have any questions or concerns about your billing statement, please do not hesitate to contact us.

Taxes

All prices on our website are listed before tax. Sales tax will be added to your order based on the shipping address you provide at checkout. The exact amount of tax will depend on the laws and regulations of your state or country. Our company is based in Washington, we charge sales tax based on applicable tax regulations.

Refunds and Returns

If you are not satisfied with your purchase, please review our Return Policy for information on how to initiate a return and request a refund.

Billing Disputes

If you believe that there is an error or unauthorized transaction on your billing statement, please contact us immediately so we can help resolve the issue. If necessary, we will work with Shopify Payments to investigate and resolve any billing disputes.